Funaging Elderly Educational Service
Ting Han Chen
Meta, Strategic and Service Design Funaging Elderly Educational Service by Ting Han Chen FunAging is an educational service offering classes of smartphone apps to accompany and empower the elderly. FunAging disseminates the class information with the elderly via Line, a widely used social app in Taiwan among the elderly. However, many elderly have difficulties in registering classes via Line as its interface is not elderly-friendly. This project employs senior-centered service design thinking to enhance the class registration process. A set of systematic design diagnosis clarifies the UX issues, with insightful design deliverables, to make the service more fluent and effective.
A' Design Award Winner
Funaging Elderly Educational Service by Ting Han Chen is a winner of the A' Meta, Strategic and Service Design Award. Funaging Elderly Educational Service earned the A' Design Award in 2023 and is showcased on Best Designs of the World among other outstanding designs. Explore the details of the project, discover other works by Ting Han Chen and see why Funaging Elderly Educational Service design stands out from its competition.
About Funaging
Meta, Strategic and Service Design Funaging Elderly Educational Service by Ting Han Chen FunAging is an educational service offering classes of smartphone apps to accompany and empower the elderly. FunAging disseminates the class information with the elderly via Line, a widely used social app in Taiwan among the elderly. However, many elderly have difficulties in registering classes via Line as its interface is not elderly-friendly. This project employs senior-centered service design thinking to enhance the class registration process. A set of systematic design diagnosis clarifies the UX issues, with insightful design deliverables, to make the service more fluent and effective. Funaging earned the A' Design Award at the Iron level, an esteemed recognition in the A' Design Award & Competition. Iron-level designs demonstrate sound ideas and professional design, and are selected by a grand jury, for publication among the award-winning works, after fair, just, meritocratic and impartial academic review, where nominated works are voted following blind peer-review process on pre-established, publicly-available evaluation criteria.
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