Funaging Elderly Educational Service

Ting Han Chen

Funaging Elderly Educational Service ᨑᨗ Ting Han Chen, A' Design Award

Desain Meta, Strategis, sibawa Layanan Funaging Elderly Educational Service ᨑᨗ Ting Han Chen FunAging is an educational service offering classes of smartphone apps to accompany and empower the elderly. FunAging disseminates the class information with the elderly via Line, a widely used social app in Taiwan among the elderly. However, many elderly have difficulties in registering classes via Line as its interface is not elderly-friendly. This project employs senior-centered service design thinking to enhance the class registration process. A set of systematic design diagnosis clarifies the UX issues, with insightful design deliverables, to make the service more fluent and effective.

ᨄᨈᨑᨗᨆ A' Design Award

Funaging Elderly Educational Service ᨕᨔᨛᨒᨙᨊ Ting Han Chen ᨕᨗᨊᨑᨗᨈᨘ ᨄᨈᨑᨗᨆ ᨑᨗ ᨄᨄᨀᨒᨛᨅᨗ A' Penghargaan Desain Meta, Strategis, sibawa Layanan. Funaging Elderly Educational Service ᨆᨈᨑᨗᨆ A' Design Award ᨑᨗ ᨈᨕᨘ 2023 ᨊᨛᨊᨗᨕ ᨑᨗᨄᨀᨗᨈ ᨑᨗ Best Designs of the World ᨔᨗᨅᨓ ᨉᨙᨔᨕᨗ ᨆᨒᨕᨗᨊᨙ ᨆᨗᨊᨔ ᨆᨒᨛᨅᨗ. ᨅᨌᨕᨗ ᨄᨄᨗᨔᨛᨊ ᨄᨑᨚᨐᨙ, ᨔᨄᨕᨗ ᨕᨔᨛᨒᨙ ᨆᨒᨕᨗᨊᨙ ᨑᨗ Ting Han Chen ᨊᨛᨊᨗᨕ ᨕᨗᨔᨛᨂᨗ ᨄᨘᨊᨊ ᨔᨅ ᨉᨙᨔᨕᨗ Funaging Elderly Educational Service ᨆᨅᨙᨉ ᨑᨗ ᨕᨔᨛᨒᨙ ᨔᨕᨗᨂᨊ.

ᨄᨄᨗᨔᨛᨊ Funaging

Desain Meta, Strategis, sibawa Layanan Funaging Elderly Educational Service ᨑᨗ Ting Han Chen FunAging is an educational service offering classes of smartphone apps to accompany and empower the elderly. FunAging disseminates the class information with the elderly via Line, a widely used social app in Taiwan among the elderly. However, many elderly have difficulties in registering classes via Line as its interface is not elderly-friendly. This project employs senior-centered service design thinking to enhance the class registration process. A set of systematic design diagnosis clarifies the UX issues, with insightful design deliverables, to make the service more fluent and effective. Funaging ᨆᨈᨑᨗᨆ A' Design Award ᨑᨗ ᨈᨗᨀᨛ ᨅᨛᨔᨗ, ᨄᨄᨀᨒᨛᨅᨗ ᨆᨑᨛᨁ ᨑᨗ A' Design Award & Competition. ᨉᨙᨔᨕᨗ ᨈᨗᨀᨛ ᨅᨛᨔᨗ ᨆᨄᨀᨗᨈ ᨕᨗᨉᨙ ᨆᨈᨛᨁᨘ ᨊᨛᨊᨗᨕ ᨉᨙᨔᨕᨗ ᨄᨑᨚᨄᨙᨔᨗᨕᨚᨊ, ᨑᨗᨄᨗᨒᨗ ᨑᨗ ᨍᨘᨑᨗ ᨆᨒᨚᨄᨚ ᨕᨘᨈᨘ ᨑᨗᨄᨈᨙᨑᨗ ᨔᨗᨅᨓ ᨕᨔᨛᨒᨙ ᨆᨈᨑᨗᨆ ᨄᨄᨀᨒᨛᨅᨗ, ᨑᨗᨆᨘᨊᨑᨗᨕ ᨄᨛᨑᨗᨀᨗᨔ ᨕᨀᨉᨙᨆᨗ ᨆᨒᨛᨇᨘ, ᨆᨈᨘᨑᨘ ᨕᨉᨙ, ᨆᨊᨘᨑᨘ ᨀᨘᨕᨒᨗᨈᨔᨊ ᨊᨛᨊᨗᨕ ᨈᨛᨊᨑᨗ ᨄᨅᨙᨉ-ᨅᨙᨉ. ᨑᨗᨒᨒᨛᨊ ᨄᨛᨑᨗᨀᨗᨔᨕᨙ, ᨀᨑᨗᨕ ᨑᨗᨕᨍᨘᨀᨂᨙ ᨑᨗᨄᨗᨒᨗ ᨆᨊᨘᨑᨘ ᨄᨛᨑᨗᨀᨗᨔ ᨑᨗ ᨔᨙᨕᨙᨒᨙᨆᨘ ᨈᨛᨊᨑᨗ ᨕᨗᨔᨛᨂᨗ ᨕᨔᨛᨊ ᨄᨛᨅᨘᨕᨙ, ᨆᨊᨘᨑᨘ ᨄᨈᨚᨀ ᨄᨛᨊᨗᨒᨕᨗᨕ ᨄᨘᨑ ᨑᨗᨈᨛᨈᨛᨀᨙ ᨊᨛᨊᨗᨕ ᨑᨗᨄᨕᨗᨔᨛ ᨑᨗ ᨈᨕᨘ ᨆᨙᨁᨕᨙ.

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ᨉᨙᨔᨕᨗ ᨆᨒᨕᨗᨊᨙ ᨑᨗ Ting Han Chen

ᨕᨔᨛᨒᨙ ᨆᨒᨕᨗᨊᨙ ᨑᨗ ᨀᨈᨙᨁᨚᨑᨗ Desain Meta, Strategis, sibawa Layanan

ᨕᨒᨛᨅᨗᨑᨛᨊ ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ

ᨄᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ

ᨄᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ ᨈᨗᨕ ᨕᨛᨔᨚ A' Design Award ᨆᨄᨀᨗᨈ ᨄᨉᨙᨔᨕᨗ ᨆᨗᨊᨔ ᨆᨌ, ᨄᨛᨅᨘ ᨉᨙᨔᨕᨗ, ᨄᨑᨚᨉᨘ, ᨄᨑᨚᨐᨙ ᨊᨛᨊᨗᨕ ᨕᨔᨗᨈᨙᨈᨘ ᨕᨔᨛᨒᨗ ᨊᨛᨊᨗᨕ ᨆᨕᨗᨊᨚᨄᨔᨗ, ᨔᨛᨅᨁᨕᨗ ᨄᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ. ᨕᨛᨔᨚᨕᨙ, ᨆᨉᨗᨕᨕᨗ ᨕᨈᨗᨈ ᨆᨄᨀᨗᨈᨀᨗ ᨔᨙᨉᨗ ᨄᨉᨙᨔᨕᨗ ᨄᨒᨗ ᨆᨒᨛᨅᨗ ᨔᨗᨒᨗᨊᨚ, ᨉᨙᨔᨕᨗᨊ ᨆᨅᨛᨊᨈᨘ ᨒᨒᨛᨈ ᨆᨑᨔᨕᨗ ᨒᨗᨊᨚᨕᨙ.

ᨓᨓᨌᨑ ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ

ᨓᨓᨌᨑ ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ ᨅᨌᨕᨗ ᨓᨓᨌᨑ ᨊᨛᨊᨗᨕ ᨕᨔᨗᨅᨗᨌᨑᨛ ᨄᨒᨗ ᨅᨑᨘ ᨑᨗ ᨉᨙᨔᨕᨗ, ᨀᨑᨙᨕᨈᨗᨄᨗᨈ, ᨈᨙᨊᨚᨒᨚᨁᨗ ᨊᨛᨊᨗᨕ ᨕᨗᨊᨚᨄᨔᨗ ᨕᨊᨈᨑ ᨓᨈᨓ ᨉᨙᨔᨕᨗ ᨔᨗᨅᨓ ᨄᨉᨙᨔᨕᨗ, ᨕᨔᨗᨈᨙ ᨊᨛᨊᨗᨕ ᨄᨂᨚᨒ ᨆᨙᨑᨙ ᨆᨀᨔᨚᨑ ᨔᨗᨒᨗᨊᨚ. ᨄᨛᨒᨍᨑᨗ ᨆᨘᨄᨗ ᨒᨒᨛᨊ ᨄᨉᨙᨔᨕᨗ ᨊᨛᨊᨗᨕ ᨆᨙᨑᨙ ᨄᨈᨑᨗᨆ A' Design Award ᨆᨄᨚᨒᨙ ᨕᨒᨛᨅᨗᨑᨛᨊ ᨉᨙᨔᨕᨗ ᨆᨄᨙᨔᨚᨊ.

ᨈᨗ ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ

ᨈᨗ ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ ᨈᨗᨕ ᨕᨛᨔᨚ A' Design Award ᨆᨄᨀᨗᨈ ᨈᨗ ᨉᨙᨔᨕᨗ ᨆᨅᨙᨉ ᨌᨗᨑᨗᨊ, ᨆᨈᨑᨗᨆ ᨄᨄᨀᨒᨛᨅᨗ, ᨆᨕᨗᨊᨚᨄᨔᨗ ᨊᨛᨊᨗᨕ ᨆᨀᨑᨙᨕᨈᨗ ᨔᨛᨅᨁᨕᨗ ᨈᨗ ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ. ᨕᨗᨈᨕᨗ ᨄᨑᨚᨐᨙ ᨕᨔᨗᨈᨙᨈᨘ, ᨉᨙᨔᨕᨗ ᨆᨉᨙᨌᨙ, ᨆᨚᨉᨙ, ᨉᨙᨔᨕᨗ ᨁᨑᨄᨗ ᨊᨛᨊᨗᨕ ᨔᨛᨈᨛᨑᨈᨙᨁᨗ ᨉᨙᨔᨕᨗ ᨆᨗᨊᨔ ᨕᨔᨛᨒᨗ ᨊᨛᨊᨗᨕ ᨆᨀᨑᨙᨕᨈᨗ, ᨕᨔᨛᨒᨙᨊ ᨈᨗ ᨉᨙᨔᨕᨗ ᨆᨒᨛᨅᨗ ᨔᨗᨒᨗᨊᨚ.

ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ

ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ ᨈᨗᨕ ᨕᨛᨔᨚ A' Design Award & Competition ᨆᨄᨀᨗᨈ ᨄᨑᨚᨐᨙ ᨉᨙᨔᨕᨗ ᨕᨗᨔᨛᨈᨗᨆᨙᨓ ᨆᨄᨀᨗᨈ ᨕᨒᨛᨅᨗᨑᨛᨊ ᨉᨙᨔᨕᨗ ᨔᨛᨅᨁᨕᨗ ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ. ᨕᨛᨔᨚᨕᨙ, ᨆᨗᨊᨔ ᨆᨉᨗᨕᨕᨗ ᨕᨈᨗᨈ ᨆᨄᨀᨗᨈ ᨉᨙᨔᨕᨗ ᨆᨒᨛᨅᨗ ᨄᨈᨑᨗᨆ ᨄᨄᨀᨒᨛᨅᨗ, ᨆᨄᨚᨒᨙ ᨄᨘᨒᨙ ᨆᨉᨙᨌᨙ ᨔᨅ ᨕᨒᨛᨅᨗᨑᨛᨊ ᨉᨙᨔᨕᨗᨊ.

ᨒᨙᨁᨙᨉ ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ

ᨒᨙᨁᨙᨉ ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ ᨑᨗᨄᨗᨒᨗ ᨑᨗ A' Design Award & Competition, ᨒᨙᨁᨙᨉ ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ ᨆᨄᨀᨗᨈ ᨄᨉᨙᨔᨕᨗ ᨒᨙᨁᨙᨉ ᨆᨄᨛᨍᨍᨗ ᨒᨗᨊᨚᨈ ᨒᨛᨅᨗ ᨆᨉᨙᨌᨙ ᨔᨗᨅᨓ ᨄᨑᨚᨉᨘ ᨊᨛᨊᨗᨕ ᨄᨑᨚᨐᨙ ᨆᨒᨛᨅᨗ, ᨆᨄᨚᨒᨙ ᨕᨘᨈᨘ ᨊᨛᨊᨗᨕ ᨆᨄᨆᨍᨘ ᨆᨔᨑᨀ. ᨕᨗᨈᨕᨗ ᨄᨚᨈᨚᨄᨚᨒᨗᨕᨚ ᨉᨙᨔᨕᨗ ᨑᨗ ᨄᨉᨙᨔᨕᨗ ᨈᨗᨀᨛ ᨒᨗᨊᨚ, ᨕᨔᨗᨈᨙ ᨆᨀᨔᨚᨑ ᨊᨛᨊᨗᨕ ᨄᨛᨅᨘ ᨕᨗᨊᨚᨄᨔᨗ.

ᨔᨚᨑᨚᨈ ᨄᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ

ᨔᨚᨑᨚᨈ ᨄᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ ᨈᨗᨕ ᨕᨛᨔᨚ A' Design Award & Competition ᨆᨄᨙᨑᨖᨈᨗᨀᨂᨗ ᨄᨉᨙᨔᨕᨗ ᨆᨗᨊᨔ ᨆᨒᨛᨅᨗ, ᨕᨔᨗᨈᨙ ᨆᨀᨔᨚᨑ, ᨄᨛᨆᨗᨇᨗ ᨆᨀᨑᨙᨕᨈᨗ ᨕᨈᨕᨘ ᨄᨛᨅᨘ ᨕᨗᨊᨚᨄᨔᨗ ᨔᨛᨅᨁᨕᨗ ᨔᨚᨑᨚᨈ ᨄᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ. ᨕᨔᨛᨒᨙᨊ ᨑᨗᨄᨗᨒᨗ ᨆᨊᨘᨑᨘ ᨀᨘᨕᨒᨗᨈᨔᨊ ᨔᨛᨅᨁᨕᨗ ᨌᨚᨈᨚ ᨆᨒᨛᨅᨗ ᨑᨗ ᨉᨙᨔᨕᨗ ᨆᨉᨙᨌᨙ. ᨕᨗᨈᨕᨗ ᨄᨚᨈᨚᨄᨚᨒᨗᨕᨚ ᨉᨙᨔᨕᨗ ᨆᨈᨑᨗᨆ ᨄᨄᨀᨒᨛᨅᨗ.

ᨕᨗᨉᨙ ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ

ᨕᨗᨉᨙ ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ ᨈᨗᨕ ᨕᨛᨔᨚ A' Design Award & Competition ᨆᨄᨀᨗᨈ ᨕᨗᨉᨙ ᨉᨙᨔᨕᨗ ᨆᨗᨊᨔ ᨆᨕᨗᨊᨚᨄᨔᨗ ᨕᨈᨕᨘ ᨀᨚᨔᨙ ᨆᨀᨑᨙᨕᨈᨗ, ᨆᨄᨀᨗᨈ ᨄᨗᨀᨗᨑᨛ ᨕᨔᨛᨒᨗ ᨊᨛᨊᨗᨕ ᨄᨛᨒᨛᨔᨙ ᨆᨘᨒᨗᨕᨙ ᨑᨗᨄᨀᨙ, ᨔᨛᨅᨁᨕᨗ ᨕᨗᨉᨙ ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ. ᨕᨗᨈᨕᨗ ᨀᨚᨔᨙ ᨆᨄᨙᨔᨚᨊ ᨄᨈᨑᨗᨆ ᨄᨄᨀᨒᨛᨅᨗ, ᨒᨒᨛ ᨄᨗᨀᨗᨑᨛ ᨅᨑᨘ ᨊᨛᨊᨗᨕ ᨄᨕᨗᨈ ᨆᨄᨛᨔᨘ ᨕᨗᨔᨛᨄᨗᨑᨔᨗ ᨄᨚᨒᨙ ᨑᨗ ᨔᨗᨊᨗᨊ ᨒᨗᨊᨚ.

ᨆᨙᨑᨙ ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ

ᨆᨙᨑᨙ ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ ᨈᨗᨕ ᨕᨛᨔᨚ A' Design Award & Competition ᨆᨄᨀᨗᨈ ᨆᨙᨑᨙ ᨆᨒᨛᨅᨗ ᨆᨕᨘᨈᨆᨀᨂᨗ ᨉᨙᨔᨕᨗ ᨔᨛᨅᨁᨕᨗ ᨆᨙᨑᨙ ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ. ᨑᨗᨕᨗᨈᨕᨗ ᨕᨗᨉᨙᨈᨗᨈ, ᨄᨕᨗᨈ ᨆᨀᨑᨙᨕᨈᨗ, ᨄᨑᨚᨉᨘ ᨊᨛᨊᨗᨕ ᨄᨑᨚᨐᨙ ᨄᨛᨑᨘᨔᨖᨕ ᨄᨚᨒᨙ ᨑᨗ ᨄᨛᨑᨘᨔᨖᨕ ᨊᨛᨊᨗᨕ ᨒᨙᨅᨁ ᨆᨕᨗᨊᨚᨄᨔᨗ. ᨔᨄᨕᨗ ᨆᨙᨑᨙ ᨄᨈᨑᨗᨆ ᨄᨄᨀᨒᨛᨅᨗ ᨊᨛᨊᨗᨕ ᨉᨙᨔᨕᨗᨊ ᨆᨒᨛᨅᨗ.

ᨈᨛᨑᨙ ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ

ᨈᨛᨑᨙ ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ ᨈᨗᨕ ᨕᨛᨔᨚ A' Design Award & Competition ᨆᨕᨗᨈᨕᨗ ᨈᨛᨑᨙ ᨉᨙᨔᨕᨗ ᨕᨔᨛᨒᨗ ᨔᨛᨅᨁᨕᨗ ᨈᨛᨑᨙ ᨉᨙᨔᨕᨗ ᨕᨛᨔᨚᨕᨙ, ᨆᨄᨀᨗᨈ ᨁᨐ ᨆᨘᨒᨕᨗ ᨆᨈᨘᨕᨙ, ᨕᨌᨀᨙᨑᨛ ᨆᨕᨘᨅᨕᨙ ᨊᨛᨊᨗᨕ ᨕᨑ ᨅᨑᨘ ᨀᨑᨙᨕᨈᨗᨄᨗᨈ ᨑᨗ ᨕᨔᨗᨈᨙᨈᨘ, ᨆᨚᨉᨙ, ᨔᨛᨊᨗ, ᨁᨑᨄᨗ, ᨄᨑᨚᨉᨘ ᨊᨛᨊᨗᨕ ᨅᨗᨉ ᨆᨒᨕᨗᨊᨙ. ᨔᨄᨕᨗ ᨈᨛᨑᨙ ᨉᨙᨔᨕᨗ ᨄᨒᨗ ᨅᨑᨘ ᨕᨛᨔᨚᨕᨙ.

ᨑᨗᨔᨚᨀᨚ

ᨄᨘᨑᨀᨗ ᨆᨄᨛᨅᨘ ᨕᨔᨛᨒᨙ ᨆᨅᨙᨉ ᨑᨗ ᨅᨗᨕᨔ?

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