Nextgen SME sales and service model Phygital Customer Onboarding Experience
Akbank Service Design Team
Desain Meta, Strategis, sibawa Layanan Nextgen SME sales and service model Phygital Customer Onboarding Experience ᨑᨗ Akbank Service Design Team Akbank Service Design Team integrates customer digitization and diverse products on one platform with a Phygital approach for access outside branches. Unlike competitors, they offer personalized multi-product bundles in a single flow, enabling digital activation of up to 7 products. Their first point of mobile use innovation eliminates paper and physical presence through digital contract approvals. They employ a reward-based sales model to increase both customer relationship depth and sales efficiency.
ᨄᨈᨑᨗᨆ ᨔᨒᨀ A' Design Award
Nextgen SME sales and service model Phygital Customer Onboarding Experience ᨕᨔᨛᨒᨙᨊ Akbank Service Design Team ᨕᨗᨊᨑᨗᨈᨘ ᨄᨈᨑᨗᨆ ᨆᨗᨊᨔ ᨑᨗᨄᨀᨒᨛᨅᨗ ᨑᨗ ᨄᨄᨀᨒᨛᨅᨗ A' Penghargaan Desain Meta, Strategis, sibawa Layanan. Nextgen SME sales and service model Phygital Customer Onboarding Experience ᨆᨈᨑᨗᨆ ᨔᨒᨀ A' Design Award ᨑᨗ ᨈᨕᨘ 2026 ᨊᨛᨊᨗᨕ ᨑᨗᨄᨀᨗᨈ ᨑᨗ Best Designs of the World ᨔᨗᨅᨓ ᨉᨙᨔᨕᨗ ᨆᨒᨕᨗᨊᨙ ᨆᨗᨊᨔ ᨆᨅᨙᨉ ᨑᨗ ᨅᨗᨕᨔ. ᨅᨌᨕᨗ ᨄᨄᨗᨔᨛᨊ ᨄᨑᨚᨐᨙ, ᨔᨄᨕᨗ ᨕᨔᨛᨒᨙ ᨆᨒᨕᨗᨊᨙ ᨑᨗ Akbank Service Design Team ᨊᨛᨊᨗᨕ ᨕᨗᨔᨛᨂᨗ ᨄᨘᨊᨊ ᨔᨅ ᨉᨙᨔᨕᨗ Nextgen SME sales and service model Phygital Customer Onboarding Experience ᨆᨒᨗᨂᨙ ᨑᨗ ᨕᨔᨛᨒᨙ ᨔᨕᨗᨂᨊ.
ᨄᨄᨗᨔᨛᨊ Nextgen SME sales and service model
Desain Meta, Strategis, sibawa Layanan Nextgen SME sales and service model Phygital Customer Onboarding Experience ᨑᨗ Akbank Service Design Team Akbank Service Design Team integrates customer digitization and diverse products on one platform with a Phygital approach for access outside branches. Unlike competitors, they offer personalized multi-product bundles in a single flow, enabling digital activation of up to 7 products. Their first point of mobile use innovation eliminates paper and physical presence through digital contract approvals. They employ a reward-based sales model to increase both customer relationship depth and sales efficiency. Nextgen SME sales and service model ᨆᨈᨑᨗᨆ ᨄᨄᨀᨒᨛᨅᨗ ᨔᨒᨀ A' Design Award, ᨈᨗᨀᨛ ᨄᨄᨀᨒᨛᨅᨗ ᨆᨒᨛᨅᨗ ᨑᨗ A' Design Award & Competition. ᨉᨙᨔᨕᨗ ᨄᨈᨑᨗᨆ ᨔᨒᨀ A' Design Award ᨆᨔᨛᨉᨗ ᨄᨗᨀᨗᨑᨛ ᨆᨄᨙᨔᨘ ᨅᨑᨘ ᨔᨗᨅᨓ ᨉᨙᨔᨕᨗ ᨄᨑᨚᨄᨙᨔᨗᨕᨚᨊ, ᨊᨛᨊᨗᨕ ᨑᨗᨄᨗᨒᨗ ᨑᨗ ᨍᨘᨑᨗ ᨆᨒᨚᨄᨚ ᨔᨛᨅᨁᨕᨗ ᨕᨔᨛᨒᨙ ᨆᨒᨛᨅᨗ ᨑᨗ ᨀᨈᨙᨁᨚᨑᨗᨊ, ᨑᨗᨆᨘᨊᨑᨗᨕ ᨄᨛᨑᨗᨀᨗᨔ ᨕᨀᨉᨙᨆᨗ ᨆᨒᨛᨇᨘ, ᨆᨈᨘᨑᨘ ᨕᨉᨙ, ᨆᨊᨘᨑᨘ ᨀᨘᨕᨒᨗᨈᨔᨊ ᨊᨛᨊᨗᨕ ᨈᨛᨊᨑᨗ ᨄᨅᨙᨉ-ᨅᨙᨉ. ᨑᨗᨒᨒᨛᨊ ᨄᨛᨑᨗᨀᨗᨔᨕᨙ, ᨕᨔᨛᨒᨙ ᨆᨔᨘᨕᨙ ᨑᨗᨄᨗᨒᨗ ᨑᨗᨒᨒᨛᨊ ᨄᨛᨑᨗᨀᨗᨔ ᨑᨗ ᨔᨙᨕᨙᨒᨙᨆᨘ ᨈᨛᨊᨑᨗ ᨕᨗᨔᨛᨂᨗ ᨕᨔᨛᨊ ᨄᨛᨅᨘᨕᨙ, ᨆᨊᨘᨑᨘ ᨄᨈᨚᨀ ᨄᨛᨊᨗᨒᨕᨗᨕ ᨄᨘᨑ ᨑᨗᨈᨛᨈᨛᨀᨙ ᨊᨛᨊᨗᨕ ᨑᨗᨄᨕᨗᨔᨛ ᨑᨗ ᨈᨕᨘ ᨆᨙᨁᨕᨙ.
ᨕᨔᨛᨒᨙ ᨆᨒᨕᨗᨊᨙ ᨑᨗ ᨀᨈᨙᨁᨚᨑᨗ Desain Meta, Strategis, sibawa Layanan
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Desain Meta, Strategis, sibawa Layanan Jackery Nexus Smart Digital Packaging ᨑᨗ Shenzhen Hello Tech Energy Co.,Ltd
Desain Meta, Strategis, sibawa Layanan Perceived Design Value Research ᨑᨗ Aija Freimane
Desain Meta, Strategis, sibawa Layanan Enjoy Happy Food Service Design ᨑᨗ Ting Han Chen
Desain Meta, Strategis, sibawa Layanan Case Luggage Travelling Separately ᨑᨗ Arnaud Gillard
